Helping landlords and tenants
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An approachable and conscientious family-run property management company, based in Ramsbottom and proudly serving properties across the north of Manchester.We pride ourselves on caring equally for both landlords and tenants, ensuring everyone’s needs are met with professionalism and a personal touch.
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Landlord Services
Maintenance and Repairs
We arrange and oversee all routine maintenance, emergency repairs, and regular inspections, ensuring your property remains in excellent rental condition.Tradesman Sourcing and Engagement
We maintain a network of trusted, qualified tradesmen to deliver timely and cost-effective repairs and maintenance. Wherever possible, we work with reputable local tradespeople from your property’s area, supporting the community and ensuring prompt, reliable service.Tenant Communication and Issue Resolution
We act as the main point of contact for your tenants, handling all queries and resolving issues efficiently. This ensures a smooth, hassle-free experience for both you and your tenants.Legal Compliance and Safety Checks
We help coordinate the necessary safety and compliance checks, such as gas safety certificates, electrical inspections (EICR), energy performance certificates (EPC), and fire safety requirements, to support you in meeting current regulations.Extra Services
Need something else? Just ask - we’re here to help!
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Tenant Services
Property issue resolution
If you experience any issues with your property or feel some maintenance is required, then please notify us via the Helpdesk and we’ll do our best to resolve the issue as quickly as possible for you.Online User Manuals & Document Store
All appliance instruction manuals and important property documents are stored electronically for your convenience. You’ll receive a link to access these documents online when you move in. While some paper copies may be available in the property, our goal is to have everything stored digitally.
If you don’t have the link or notice any missing documents, please contact the Helpdesk to request an upload.Tenancy Agreement and Rent
For any questions relating to your contract, security deposit, or payment of rent then please speak directly to the estate agent (WeLocate) as they handle your tenancy agreement, rent collection, deposits and property inventory queries.Need Help?
- Property issues or document requests:
Contact the Helpdesk
- Tenancy agreement or rent queries:
Contact your estate agent WeLocate
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Helpdesk
If you have any questions or issues with your property, then please raise a ticket via the MyPropertyDetails Helpdesk and we’ll get back to you as soon as possible.
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Thank you
Thank you for reaching out to us. A ticket has now been raised via the Helpdesk, and we'll be in touch soon!Please note:
We aim to reply promptly during our office hours, but in case of emergencies, please refer to our
emergency guidance.
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Emergencies
Property emergencies can happen unexpectedly, and when they do, you have a responsibility as a tenant to act promptly to prevent unnecessary damage to the property.What To Do in an Emergency1. Contact Us First:
Always inform us of any issues as soon as possible via the Helpdesk or on WhatsApp/Mobile: 07496 159974.2. If You Can't Reach Us:
If we are unavailable and it's an emergency, you are permitted to arrange for a qualified tradesperson to resolve the issue yourself.3. Reimbursement:
The landlord will reimburse any reasonable costs incurred, provided:
- The work is completed to an acceptable standard.
- You provide receipts and details of the work carried out.4. Your Responsibility:
If you ignore an urgent issue and the property suffers unnecessary damage as a result, you may be held liable for the costs of that damage.Prompt action protects both your home and your deposit. If in doubt, always contact us as soon as possible.
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Contact Us
We’re here to help! Our normal office hours are Monday to Friday, 9:00 AM to 5:00 PM. Please note that we are closed on weekends and bank holidays.If you have an enquiry or need assistance, please get in touch via our helpdesk.
We aim to reply promptly during our office hours, but in case of emergencies, please refer to our emergency guidance.
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Disclaimer
The information contained in this website is for general information purposes only. The information is provided by MyPropertyDetails and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.Through this website you are able to link to other websites which are not under the control of MyPropertyDetails. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
© MyPropertyDetails. All rights reserved.